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Frequently Asked Questions

merseyside home improvements image of Merseyside Home Improvements Frequently Asked Questions.

Merseyside Home Improvements - Frequently Asked Questions

MHI listing FAQs

Website FAQs

Technical FAQs

If you have questions not covered then please contact us.

MHI Listing Answers

What information would you need for my listing on MHI?

  • We will require the following information to list your trade on MHI
  • Company name and full contact details
  • Which trade sections you wish to appear under
  • Information about what service or trade you provide
  • Details of any memberships or trade associations you belong to
  • Any images, picture or logo's you wish to add
  • Your email and web address if you have one - if not we can create a fully functional website with domain name and email. Contact us for further information
  • Any special offers, events, discounts or deals you currently offer
  • A security password so you can upload special offers
  • How much does it cost to appear on MHI?
    We charge £10 + VAT per month, for this you can appear in all relevant categories. There is a set up fee of £50 + VAT which covers administration costs.

    Can I appear in more than one category?
    For your monthly subscription fee you can be listed in all relevant categories.

    What if I can't find a suitable category for my company?
    We will create any new category that fits in with the relevance of the site. Contact us to discuss further.

    Can anyone place an advert?
    Anyone can place an advert as long as they provide a product or service relevant to the MHI site.

    In what order are businesses listed?
    All listings are currently done alphabetically.

    Am I limited to the amount of text or pictures on my MHI listing?
    Your advert on the MHI site can include as much relevant text as you wish along with images and logos.

    What is a the "Special Offers" page used for?
    This is where you can promote your business further. List any special events or offers you have and attract more customers to your site. These will be added to your advert as well as on the special offers page. You will be issued a password so you can add your special offers at any time.

    Can I have more than 1 special offer showing at any time?
    You can upload up to 3 different special offers at any one time.

    Can I change the information on my MHI listing at any time?
    Any changes to your MHI listing can be made at any time and are completely free of charge. Please contact us to discuss what changes you require and we will confirm when these have been updated for you.

    Website Answers

    What information would you require for a website?
    To create a website for your company we would discuss the following with you

  • The set up of a domain name and e-mail address for your company
  • Colour scheme required for your web site
  • Font, colour and layout of your text
  • How you wish to promote your company to your customer
  • Page headings
  • Unique text for all your pages
  • Images, logos and photographs for each page
  • How much does it cost for my own website?
    For MHI to provide a stand alone website complete with your own email address and domain name we charge just £200 + VAT. This also includes your first years hosting fees.

    How much will it cost to host my website?
    The first year is included in your initial payment. We then charge £24 per year for hosting which will be added to your monthly standing order. Total amount payable per month will then be £12 + VAT.

    Am I limited to the amount of text or pictures on my website?
    If you opt for a website there is no limit to the amount of relevant text you wish to have. We can supply up to 5 pages and two tier levels. Your company logo and/or images can be on each page along with any company slogan or mission statement you may have.

    Can I change the information on my web site at any time?
    Any changes to your web site can be made at any time and are completely free of charge. This includes any changes to layout, colour, images, pictures or text. Please contact us to discuss what changes you require and we will confirm when these have been updated for you.

    Technical Answers

    I have forgotten my password?
    For security reasons please contact us via your registered email address and we will reply with your password details.

    I need to change my password?
    For security reasons please contact us via your registered email address and we will reply with a new password.

    My Special Offer is not showing?
    Contact us with the offer details of your offer and we will upload the information and confirm when this has been updated for you.

    I need to change the information on my Special Offer?
    Contact us with the changes you require and we will amend the information and confirm when this has been updated for you.